SEOLab is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or services.

Who This Policy Is For

This policy applies to all users of our website and services, including Shopify merchants using SEOLab ("Merchants") and their customers ("Customers").

If you are a customer interacting with a Merchant using SEOLab, please review the Merchant’s privacy policy to understand how they handle your data.

When We Collect Data

1. When You Use Our Website and Services

We collect data through your interactions with SEOLab, including:

• Direct Data Submission: Information you provide when signing up or using our services.
• Automatic Data Collection: "Log data" collected automatically, such as technical details about your device and usage.

2. When You Voluntarily Provide Information

We collect personal information you choose to share, such as:

• Registration Data: Your name, email address, and other details provided during sign-up.
• Communication Data: Information provided when you contact us or subscribe to updates.

3. Information About Children

SEO Lab is not designed for individuals under 16. If we discover personal data from a child under 16, we will delete it promptly. Please contact us at support@seolab.com if you believe such information has been collected.

4. Information from Third Parties

We may receive data from:

• Merchants: Information provided by Shopify merchants using SEO Lab.
• Partners and Public Sources: Data from partnerships, marketing, or publicly available sources.

Type of Data We Collect

• Contact Details: Name, email, phone number, and address.
• Log Data: IP address, browser type, time zone, operating system, and device information.
• Merchant Data: Details about Shopify stores, including product information and settings.
• Usage Data:  Iteractions with SEO Lab, such as features used and performance metrics.

How We Use Your Data

1. To Operate Your Account

• Manage your SEO Lab account and preferences.
• Track and analyze your website’s SEO performance.

2. To Improve Our Services

• Enhance app features based on user feedback and data.
• Conduct research and development to refine functionality.

3. To Provide Support

• Respond to inquiries and resolve technical issues.
• Notify you about updates and changes to our services.

4. For Marketing

• Send updates about SEO Lab’s features and promotions.
• Provide educational content relevant to your business.

5. Legal Obligations

• Comply with applicable laws and regulations.

We do not sell your personal data. If SEO Lab is acquired or merged, your data may be transferred to the new entity to continue providing services.

Your Privacy Choices

• Data Submission: You can choose not to provide data, but this may limit service functionality.
• Cookies: Manage cookies via your browser settings. Blocking cookies may affect performance.
• Emails: Opt out of marketing emails via the unsubscribe link or by contacting us at support@slashcart.com.

Your Rights

• Access: Request a copy of your data.
• Correction: Update or correct your personal information.
• Object: Opt out of profiling or automated decisions.
• Portability: Request your data in a portable format.
• Erasure: Request deletion of your data when no longer needed.
• Complain: File a complaint with a supervisory authority or contact us for resolution.

How We Protect Your Data

We implement robust security measures to protect your data, including:

• Encryption: For secure data transmission and storage.
• Access Controls: Limiting data access within our organization.

Despite our efforts, no method of online transmission is entirely secure.

Data Retention

We retain your data as long as you use SEO Lab and for up to 6 months after service termination unless otherwise required by law.

Data Storage

Your data is securely stored using industry-standard cloud services and may be processed outside your region. We ensure appropriate safeguards for international data transfers.

Cookies

We use cookies to enhance your experience. You can manage cookie settings through your browser. For more information, see our Cookie Policy.

Policy Changes

We may update this policy periodically. Significant changes will be communicated via email or notices within our services.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at support@slashcart.com.